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Make a Service Request
In an emergency, always call 911.
For urgent non-emergencies (such as those listed below), which require immediate attention, call 703-255-6300 during regular business hours and 703-255-6366 after 4:30 pm weekdays and weekends.
- sewer backup concerns
- traffic signals and pedestrian crossings
- tree down
- water leaks and water main breaks
Residents can help the Town of Vienna by promptly reporting other non-emergency issues, such as those below may be reported by phone at 703-255-6300 during regular business hours and at 703-255-6366 after regular business hours.
For Planning and Zoning related issues, please contact at 703-255-6341 or email at firstname.lastname@example.org
- inoperable vehicles on private property
- overnight parking in residential neighborhoods
- residential overcrowding
- tall grass or weeds
- work performed without building permits
For Public Works issues, please contact 703-255-6380.
- illegal stormwater dumping
- construction site concerns
- sidewalk and street repair
- street sign concerns
- trash, recycling, and bulk refuse
For Parks and Recreation related issues, please 703-255-6360
- parks, athletic fields, and playground maintenance
- trees need cutting
Streetlight outages are serviced by Dominion Energy, not the Town of Vienna. Learn more about how to report outages.