Rates and Billing

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Payment options

Payment for water and sewer services may be submitted via any of the following methods:

  • Online
    • Via e-check.
    • Via credit or debit card (a convenience fee of 3% will apply to credit or debit card transactions).
    • Via electronic funds transfer (EFT) payment program - freely and easily deducts payment from your bank account.
  • Bill pay through your financial institution
    • These payments are not received electronically. It may take 5-15 days for the Town to receive your payment.
    • You must provide your account number on the check.
    • The remittance address should be: Town of Vienna, PO Box 549, Vienna, VA 22183.
  • Mailed check to the Town of Vienna, PO Box 549, Vienna, VA 22183.
  • Dropped-off check via the night depository located in the front door of Town Hall.
  • Check or cash in person at the finance counter in Town Hall during regular business hours, 8 a.m.-4:30 p.m. Monday-Friday.

Water usage

The average person uses more than 100 gallons of water a day.  

Your bill explained

 Example water bill with detailed explanations

Billing schedule

Billing Schedule

Change of address form

If you have moved, or will be moving soon, please complete a Change of Address form. The form also is available at the finance counter in Town Hall or on the back of your water and sewer bill.

Rates

Effective July 1, 2023

Water and sewer consumption rates (cycles 1-4)

Water rates

0-9,000 gallons

$6.40 per 1,000 gallons

9,001-18,000 gallons

$7.00 per 1,000 gallons

18,001 and up gallons

$8.00 per 1,000 gallons

Sewer rates

0-9,000 gallons

$10.20 per 1,000 gallons

9,001-18,000 gallons

$11.10 per 1,000 gallons

18,001 and up gallons

$12.80 per 1,000 gallons

 

Water and sewer consumption rates (cycle 5)

Water rates - Billed by Fairfax Water

-

-

-

-

-

-

Sewer rates

0-9,000 gallons

$10.20 per 1,000 gallons

9,001-18,000 gallons

$11.10 per 1,000 gallons

18,001 and up gallons

$12.80 per 1,000 gallons

Cycle 5 users do not receive their water from the Town of Vienna.

Water and sewer consumption rates (cycles 6)

Water Rates

0-9,000 gallons

$6.40 per 1,000 gallons

9,001-18,000 gallons

$7.00 per 1,000 gallons

18,001 and up gallons

$8.00 per 1,000 gallons

Sewer Rates

  $8.46 per 1,000 gallons

Cycle 6 users fall under Fairfax County's sewer jurisdiction, and rates are set by Fairfax County.

Adjustments and other services

Find more information about leak adjustment and other policies.

Questions and feedback

If you have questions or concerns, send an email to water@viennava.gov or call at 703-255-6385. Business office hours are 8 a.m.-4:30 p.m. Monday-Friday.