Emergency Preparedness

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In an emergency, always call 9-1-1

At a Town-wide level, emergencies can come in many forms: snowstorms or even severe rainstorms and flooding, a large fire or significant accident that impacts travel, a global pandemic or terrorist act, a missing child or elderly person, and widespread power outage, to name just a few possible emergency scenarios.

Led by the Vienna Police Department, who receives emergency information and, if needed, assistance from county, state, and federal agencies, the Town is well prepared to respond to emergencies. To the extent possible, Town staff plan and prepare for emergencies in advance and have established protocols for decision-making as well as communications with residents and others. If necessary, the police department can establish an Emergency Operations Center to centralize decision-making and communications.

How to find emergency info

During Town emergencies, the best places to find updated information is via:

  • Vienna Alerts (texts and emails sent to subscribers) - Sign Up for Alerts
  • Town website homepage - check the homepage first for an emergency banner or one-click information via the rotating image at the top of the page
  • Town of Vienna social media posts on Facebook and Twitter.

You may also find assistance or information using the contact information below.

Vienna Police Non-Emergency 703-255-6366
Town of Vienna Operating Status (Information Line) 703-255-6333
Poison Control 800-222-1222
Weather – National Weather Service Updates 703-652-1210
Town of Vienna Main Line 703-255-6300
Dominion Virginia Power 1-866-DOM-HELP (1-866-366-4357)
Washington Gas 1-800-752-7520 or 703-750-1400
Columbia Gas 1-800-544-5606
Water Main Breaks 703-255-6380 (Day)
703- 255-6366 (Evening/Weekends)
Fairfax County Emergency Preparedness Website fairfaxcountyemergency.wpcomstaging.com